Refund policy


EXCHANGES 

Due to high order volume, we do not offer exchanges. If an exchange is needed, we ask that the items be treated like a return and a new order be placed. 

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The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item with your store credit. 

RETURNING ONLINE ORDERS

We take pride in customer satisfaction and if for any reason you are not satisfied with your purchase, please return the item in its original and unworn condition within 30 days of the postmarked delivery date. All returns will receive store credit only. No refunds will be issued. Once the return has been sent back within the 30-day timeframe and approved, an email will be sent with a code to use on a new purchase. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at morningwildflowerco@gmail.com. Please note that returns will need to be sent to the following address: 

Returns may be mailed to the address below. We do not refund the original shipping costs. 

Morning Wildflower & Co

1104 Sol Circle

San Juan, TX 78589

Items sent back to us without first requesting a return will not be accepted.

We reserve the right to refuse any returns received 30 days after the post marked delivery date or if we determine that the merchandise doesn't qualify for a return. Reasons we may refuse the return include but are not limited to: if it has obviously been worn (e.g. sweat stains, grass stains, dirt stains, strong odors), if it has been modified or altered, or if it has excessive animal hair that is unable to be removed. If your return is refused, we will ship the item back to you at no extra charge to you. All return will only receive store credit. 

You can always contact us for any return questions at:

morningwildflowerco@gmail.com

DAMAGES AND ISSUES
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

EXCEPTIONS / NON-RETURNABLE ITEMS
Unfortunately, we cannot accept returns on sale items or gift cards.

*Any item(s) on the "Sale" page that is/are purchased with an added discount is considered *FINAL SALE.*

We do not issue store credit for any "Sale" items.

SHIPPING FEES

The customer is responsible for all shipping fees. Original and return shipping fees are non-refundable.

EXCHANGES FOR DIFFERENT ITEM

We do not process exchanges for different items online. Instead, place a new online order for the item you would like. Complete the return form included with your original order and follow the return process outlined above to return the item you would like store credit for. The customer is responsible for any shipping costs related to new orders. Your store credit will be processed once we receive your returned item(s). Merchandise must be returned in original condition (unworn, unwashed, unaltered) with original tags attached.

FINAL SALE ITEMS

  • Black Friday Sale items

  • Anniversary Sale items

  • Promotional items

  • Accessories (e.g. hats, handbags, socks, hair accessories, scarves, gloves, sunglasses, belts, key chains)

  • Jewelry (e.g. necklaces, rings, bracelets, earrings)

  • Candles, Kitchen & Dining, Lotions, Home Items

PROCESSING TIME

Returns will be processed within 6-10 weekdays (Mon-Fri, not including weekends or holidays) after we receive your package. You will receive an email confirmation once your return has been processed. If you choose to ship the item back with a label created outside of our Returns Center, you will not receive an email when we have received your package at our warehouse, so please check your tracking number to check on the location of your return.

TERMS & CONDITIONS

By purchasing from www.morningwildflower.co, you accept these terms and conditions.

Returns & Exchanges will be processed within 6-10 business days (Mon-Fri, not including holidays) after we receive your package. You will receive an email confirmation once your Return or Exchange has been processed.

In the event you receive a defective or incorrect item, please email us at morningwildflowerco@gmail.com to start the replacement process.

We inspect all merchandise returned to us and reserve the right to deny or refuse a refund based on the condition.

If you have any other issues with your order, please contact us immediately at morningwildflowerco@gmail.com so we can help resolve it as soon as possible!